DTP pharmacies mainly sell new and special medicines in the fields of anti-tumor, HIV, autoimmune diseases, rare diseases, etc., focusing on concentrated fields and emphasizing long-term cooperation with patients through professional services. In 2019, the company passed the “Special Disease Drug Service Specifications for Retail Pharmacies” (“Special Drug Pharmacy Standards”) and became the first batch of DTP-compliant pharmacies in the country, and won honors such as “Top Ten DTP Pharmacies in 2019” and “Excellent DTP Professional Pharmacy in 2020”. There are currently 69 dual-channel pharmacies.

Professional pharmacies are committed to improving drug treatment and disease management capabilities, and have a complete prescription review system, follow-up system, cold chain system, distribution system and other refined management; they continue to connect with multiple resources including medical insurance platforms, Internet hospitals, commercial insurance platforms, electronic prescription platforms, supplier platforms, etc., adhere to patient-oriented, and improve professional pharmaceutical services. Provide customers with medication consultation, establish patient files, carry out patient education, charity medicine donations, door-to-door delivery, medication follow-up and other value-added services.

Currently, 47 major diseases and chronic diseases are included in special outpatient services. In order to facilitate patients with special diseases such as diabetes, hypertension, coronary heart disease, etc. to enjoy good “special door services”, the company, as a regional high-quality distribution company, has established close cooperative relationships with many manufacturers and has rich medicines and related resources. Leveraging the integration of wholesale and retail, the company effectively ensures the completeness of the company’s “special door service” medicine types and the timeliness of stocking, thereby meeting the drug needs of patients with chronic and special diseases.

The company provides comprehensive and personalized “special services” for special patients, including medical insurance policy consultation, medication consultation, disease knowledge consultation, special medicine purchase and telephone medicine ordering services.

Traditional pharmacies mainly sell general medicines, and also sell health-related products such as health foods, Chinese herbal medicines, and medical devices. Relying on the company’s advantages in wholesale and retail integration and its own industrial products, it continuously optimizes its product structure, while introducing well-known foreign health products to create unique product advantages and provide consumers with diversified health products and services.